{"id":1839,"date":"2016-12-22T15:36:30","date_gmt":"2016-12-22T14:36:30","guid":{"rendered":"https:\/\/www.tecnoma.fr\/services\/faq\/"},"modified":"2017-08-09T10:10:21","modified_gmt":"2017-08-09T09:10:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.tecnoma.fr\/en\/services\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-011cf5c64a2c4219dc765baf9349b624\">\n.avia-section.av-av_section-011cf5c64a2c4219dc765baf9349b624 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.tecnoma.fr\/wp-content\/uploads\/2016\/12\/RUBRIQUECONSEIL_FAQ1_1440.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-av_section-011cf5c64a2c4219dc765baf9349b624 .av-section-color-overlay{\nopacity:0.3;\nbackground-color:#b9ca00;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-av_section-011cf5c64a2c4219dc765baf9349b624 main_color avia-section-huge avia-no-border-styling  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first  avia-full-stretch av-parallax-section avia-bg-style-parallax av-section-color-overlay-active  av-minimum-height av-minimum-height-25  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='25'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='av-section-color-overlay-wrap'><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1839'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-0967c6395ad1827bc43848ef0ef9dcc0\">\n#top .av-special-heading.av-av_heading-0967c6395ad1827bc43848ef0ef9dcc0{\npadding-bottom:10px;\ncolor:#ffffff;\n}\n.av-special-heading.av-av_heading-0967c6395ad1827bc43848ef0ef9dcc0 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-0967c6395ad1827bc43848ef0ef9dcc0 av-special-heading-h1 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-1  avia-builder-el-no-sibling  '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >FAQ<\/h1><div class='special-heading-border'><div class='special-heading-inner-border'><\/div><\/div><\/div>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1839'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_full-6126cab7d8fab8d08143dd2dacdf673c\">\n.flex_column.av-av_one_full-6126cab7d8fab8d08143dd2dacdf673c{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-av_one_full-6126cab7d8fab8d08143dd2dacdf673c av_one_full  avia-builder-el-2  el_after_av_section  el_before_av_toggle_container  avia-builder-el-first  first flex_column_div av-zero-column-padding '   ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-40a774f7cc473c8853a6956c85632a74\">\n#top .av-special-heading.av-av_heading-40a774f7cc473c8853a6956c85632a74{\npadding-bottom:10px;\nfont-size:30px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-40a774f7cc473c8853a6956c85632a74 av-special-heading-h2 blockquote modern-quote  avia-builder-el-3  avia-builder-el-no-sibling  av-inherit-size '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Sprayers<\/h2><div class='special-heading-border'><div class='special-heading-inner-border'><\/div><\/div><\/div><\/div>\n<div  class='togglecontainer av-av_toggle_container-7de18c970d2eb6008f96ee7599c8d388  avia-builder-el-4  el_after_av_one_full  el_before_av_hr  toggle_close_all ' ><div class='taglist'><a href=\"#\" data-tag=\"{All}\" class=\"activeFilter\">All<\/a><span class='tag-seperator'>\/<\/span><a href=\"#\" data-tag=\"{Appareil \u00e0 dos}\" class=\"\">Appareil \u00e0 dos<\/a><span class='tag-seperator'>\/<\/span><a href=\"#\" data-tag=\"{Appareil \u00e9lectrique Libertis}\" class=\"\">Appareil \u00e9lectrique Libertis<\/a><span class='tag-seperator'>\/<\/span><a href=\"#\" data-tag=\"{Appareil \u00e9lectrique XL300}\" class=\"\">Appareil \u00e9lectrique XL300<\/a><span class='tag-seperator'>\/<\/span><a href=\"#\" data-tag=\"{Appareils \u00e9lectriques}\" class=\"\">Appareils \u00e9lectriques<\/a><span class='tag-seperator'>\/<\/span><a href=\"#\" data-tag=\"{Pression pr\u00e9alable}\" class=\"\">Pression pr\u00e9alable<\/a><span class='tag-seperator'>\/<\/span><\/div>\n<section class='av_toggle_section av-av_toggle-11ea12725816a89a735b9488372e93d6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pression pr\u00e9alable} \"  ><p data-fake-id='#toggle-id-1' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>The tank is not pressurized<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After de-pressurizing the appliance, check :<\/p>\n<ul>\n<li>that the various elements screwed on to the tank (pipes, pump, plug) are leak-tight. Tighten. Replace the seals if necessary.<\/li>\n<li>that the pump seal and pump piston seal are in good condition. Lubricate. Replace if necessary.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-6b1cc06f26503dc0a301726c567283c0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pression pr\u00e9alable} \"  ><p data-fake-id='#toggle-id-2' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>The liquid flows to the upper part of the pump housing<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After de-pressurizing the appliance, check that the valve at the bottom of the pump housing is present and is in good condition. If absent or damaged : replace.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-7747ac899dc1e76536e3222bfd45f86d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareils \u00e9lectriques} \"  ><p data-fake-id='#toggle-id-3' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>The liquid flows through the nozzle even if the switch is not pressed<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After de-pressurizing the appliance, check that the handle switch is not blocked. Press, release. Replace the handle if the switch is blocked.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-c7e1f38bb1c4671c0af4bb55e4e7386d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pression pr\u00e9alable} \"  ><p data-fake-id='#toggle-id-4' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>The tank is pressurized, the valve is activated, but the liquid does not flow when the lance switch is pressed<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After de-pressurizing the appliance, check :<\/p>\n<ul>\n<li>that the circuit is not clogged in the handle filter and the nozzle. Clean.<\/li>\n<li>that the dip tube is fastened to the connector.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-a60c4556188fdba90345de8b64b19a65'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pression pr\u00e9alable} \"  ><p data-fake-id='#toggle-id-5' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>The valve does not work or does not work properly<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After de-pressurizing the appliance, check that the valve seal is in good condition. Lubricate the seal or replace the pump if lubrication is not sufficient.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-d8a6d18456e2469ff09542ac0e4ca7f9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e0 dos} \"  ><p data-fake-id='#toggle-id-6' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6'>The pulsation damper is not pressurized<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After de-pressurizing the appliance, check that the suction filter is not clogged. Clean if necessary.<br \/>\n That there is no leak between the cylinder and the pulsation damper. Tighten. Replace the pulsation damper if necessary.<br \/>\n That the piston seal is in good condition. Lubricate or replace if damaged.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-0f3866d7d689a563744c92dd61b71aba'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e0 dos} \"  ><p data-fake-id='#toggle-id-7' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7'>Leak in the piston<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After de-pressurizing the appliance, check that the piston seal is in good condition.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-65013f6893e59656dc18692481fd45b4'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e0 dos} \"  ><p data-fake-id='#toggle-id-8' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8'>The liquid flows through the nozzle even if the switch is not pressed<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After de-pressurizing the appliance, check that the handle switch is not blocked. Press, release. Replace the handle if the switch is blocked.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-32723a363faf651d5f1713c53a754b1f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e0 dos} \"  ><p data-fake-id='#toggle-id-9' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9'>The pulsation damper is pressurized, but the liquid does not flow when the lance switch is pressed<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After de-pressurizing the appliance, check that the circuit is not clogged in the handle filter and the nozzle. Clean.<br \/>\n That the pipe is not folded at the tank outlet.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-5d3c963c63f701879d0554928c64af21'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e0 dos} \"  ><p data-fake-id='#toggle-id-10' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10'>The piston is broken<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>After de-pressurizing the appliance, check that the lever is raised correctly in relation to the pumping position. Replace the piston.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-5ac98d43aec67b20fc4aefc44fbd1800'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e9lectrique Libertis} \"  ><p data-fake-id='#toggle-id-11' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11'>The switch is pressed, but there is no spraying<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Points to check : battery not charged<\/p>\n<p>Actions to take : charge it<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-e38f4b744bf47612fa29465723b97968'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e9lectrique Libertis} \"  ><p data-fake-id='#toggle-id-12' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-12'>The battery is charged, but there is no spraying<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p> The motor runs :<\/p>\n<ul>\n<li>Check the filter &#8211;&gt; Clean, if clogged<\/li>\n<li>Check the nozzle &#8211;&gt; Clean, if clogged<\/li>\n<\/ul>\n<p>The motor does not run :<\/p>\n<ul>\n<li>Check the connections &#8211;&gt; Connect again if necessary, return it to Customer Service if necessary<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-fe0e5cf5aa5276458f6073ac98a0d05a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e9lectrique XL300} \"  ><p data-fake-id='#toggle-id-13' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-13'>Leak between the handle and the lance<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Check whether the valve seat is present and in good condition, fit it back in place or replace if necessary.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-7336036e3808b3fe1c755fc15ae927b1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e9lectrique XL300} \"  ><p data-fake-id='#toggle-id-14' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-14'>The motor runs, but the appliance sprays poorly or not at all<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Check that the suction filter at the bottom of the tank is clean. Clean if necessary.<br \/>\n Check that the nozzle is not clogged. Clean if necessary.<br \/>\n Check that the suction and discharge pipes are not pinched (See dismounting in the instructions for use, section: &#8220;Replacing the battery&#8221;) .<br \/>\n If none of the above cases apply, replace your battery.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-f4c1a6b7ccdb90ed065bbbbedd308fc9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e9lectrique XL300} \"  ><p data-fake-id='#toggle-id-15' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-15'>The motor does not run<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Check that the terminals are connected properly (See dismounting in the instructions for use, section: &#8220;Replacing the battery&#8221;).<br \/>\n If the terminals are connected properly, replace your battery.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-4847e584056bfcd825a2d27592038db0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Appareil \u00e9lectrique XL300} \"  ><p data-fake-id='#toggle-id-16' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-16'>Water leak at the base of the appliance<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-16' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Check whether the pump feed and discharge pipes are connected properly and are in good condition. Tighten or replace if necessary.<br \/>\n Check that the connector nut on the tank is tight.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-0688d0b0b6ed2f8b057db7a8270206df\">\n#top .hr.hr-invisible.av-av_hr-0688d0b0b6ed2f8b057db7a8270206df{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-0688d0b0b6ed2f8b057db7a8270206df hr-invisible  avia-builder-el-5  el_after_av_toggle_container  el_before_av_one_full  '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_full-6126cab7d8fab8d08143dd2dacdf673c\">\n.flex_column.av-av_one_full-6126cab7d8fab8d08143dd2dacdf673c{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-av_one_full-6126cab7d8fab8d08143dd2dacdf673c av_one_full  avia-builder-el-6  el_after_av_hr  el_before_av_toggle_container  first flex_column_div av-zero-column-padding '   ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-3386cc67fc23dc29ad674fc9372d4113\">\n#top .av-special-heading.av-av_heading-3386cc67fc23dc29ad674fc9372d4113{\npadding-bottom:10px;\nfont-size:30px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-3386cc67fc23dc29ad674fc9372d4113 av-special-heading-h2 blockquote modern-quote  avia-builder-el-7  avia-builder-el-no-sibling  av-inherit-size '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Pumps<\/h2><div class='special-heading-border'><div class='special-heading-inner-border'><\/div><\/div><\/div><\/div>\n<div  class='togglecontainer av-av_toggle_container-7de18c970d2eb6008f96ee7599c8d388  avia-builder-el-8  el_after_av_one_full  el_before_av_hr  toggle_close_all ' ><div class='taglist'><a href=\"#\" data-tag=\"{All}\" class=\"activeFilter\">All<\/a><span class='tag-seperator'>\/<\/span><a href=\"#\" data-tag=\"{Pompes d\u2019alimentation}\" class=\"\">Pompes d\u2019alimentation<\/a><span class='tag-seperator'>\/<\/span><a href=\"#\" data-tag=\"{Pompes d\u2019arrosage}\" class=\"\">Pompes d\u2019arrosage<\/a><span class='tag-seperator'>\/<\/span><a href=\"#\" data-tag=\"{Pompes d\u2019\u00e9vacuation}\" class=\"\">Pompes d\u2019\u00e9vacuation<\/a><span class='tag-seperator'>\/<\/span><\/div>\n <section class='av_toggle_section av-av_toggle-fc1ccdacfd53c603731f0c93d79fac29'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019\u00e9vacuation} \"  ><p data-fake-id='#toggle-id-17' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-17'>The pump does not start<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-17' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>Cas 1<\/strong><br \/>\n <em>Causes :<\/em> The water level has not reached the pump actuation.<br \/>\n <em>Solutions :<\/em> Possible to adjust the float to lower the pump actuation level.<\/p>\n<p><strong>Cas 2<\/strong><br \/>\n <em>Causes :<\/em> The float cannot move freely.<br \/>\n <em>Solutions :<\/em> Reposition the pump so that the float has sufficient space to move freely.<\/p>\n<p><strong>Cas 3<\/strong><br \/>\n <em>Causes :<\/em> The float does not work.<br \/>\n <em>Solutions :<\/em> Manually check the float by lifting it.<\/p>\n<p><strong>Cas 4<\/strong><br \/>\n <em>Causes :<\/em> No power supply.<br \/>\n <em>Solutions :<\/em> Check that the plug is inserted correctly into the socket.<br \/>\n Check the circuit breakers and electric connections outside the pump.<\/p>\n<p><strong>Cas 5<\/strong><br \/>\n <em>Causes :<\/em> The turbine housing is clogged up with dirt.<br \/>\n <em>Solutions :<\/em> Disconnect the pump, remove the base plate and rinse the suction chamber.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-bad5b01c8883a36ed4e52d0026142589'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019\u00e9vacuation} \"  ><p data-fake-id='#toggle-id-18' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-18'>The pump runs but does not deliver or delivers little water<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-18' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p> <strong>Cas 1<\/strong><\/p>\n<p><em>Causes : <\/em> The suction chamber is clogged up with dirt.<br \/>\n <em>Solutions :<\/em> Disconnect the pump, remove the base plate and rinse the suction chamber.<\/p>\n<p><strong>Cas 2<\/strong><\/p>\n<p><em>Causes : <\/em> The discharge pipe is clogged.<br \/>\n <em>Solutions :<\/em> Remove the discharge pipe and unclog it.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-379603cea8cdc2f83a9cff2b02ea705d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019\u00e9vacuation} \"  ><p data-fake-id='#toggle-id-19' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-19'>The pump stops during operation (the thermal circuit breaker stops the pump due to overheating)<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-19' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>Cas 1<\/strong><br \/>\n <em>Causes : <\/em>The power supply does not comply with the pump motor specifications.<br \/>\n <em>Solutions : <\/em>Disconnect the pump, eliminate the cause of overheating, wait for the pump to cool down and connect it once again.<\/p>\n<p><strong>Cas 2<\/strong><br \/>\n <em>Causes : <\/em>Solids have blocked the hydraulic installation.<br \/>\n <em>Solutions : <\/em>Disconnect the pump, eliminate the cause of overheating, wait for the pump to cool down and connect it once again.<\/p>\n<p><strong>Cas 3<\/strong><br \/>\n <em>Causes : <\/em>The pump has run with very hot water.<br \/>\n <em>Solutions : <\/em>Disconnect the pump, eliminate the cause of overheating, wait for the pump to cool down and connect it once again.<\/p>\n<p><strong>Cas 4<\/strong><br \/>\n <em>Causes : <\/em>The pump has run dry for too long.<br \/>\n <em>Solutions : <\/em>Disconnect the pump, eliminate the cause of overheating, wait for the pump to cool down and connect it once again.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-b0d250f6553a019499fe30b3ec3e9d01'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019arrosage} \"  ><p data-fake-id='#toggle-id-20' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-20'>The pump does not run <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-20' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>Cas 1<\/strong><br \/>\n <em>Causes :<\/em> No voltage in the network.<br \/>\n <em>Solutions : <\/em>Have your network checked by an expert electrician. Check the cable and connections.<\/p>\n<p><strong>Cas 2<\/strong><br \/>\n <em>Causes :<\/em> Arbre bloqu\u00e9.<br \/>\n <em>Solutions : <\/em>D\u00e9branchez la pompe. Ins\u00e9rez un tournevis dans la fente situ\u00e9e en bout d&#8217;arbre moteur, cot\u00e9 ventilateur.<br \/>\n Tapez l\u00e9g\u00e8rement en tournant avec un marteau en plastique sur le tournevis.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-926604e040a23334822d062a782c9e26'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019arrosage} \"  ><p data-fake-id='#toggle-id-21' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-21'>The output is low <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-21' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>Cas 1<\/strong><br \/>\n <em>Causes : <\/em> The suction pipe is clogged.<br \/>\n <em>Solutions :<\/em> Unclog the pipe.<\/p>\n<p><strong>Cas 2<\/strong><br \/>\n <em>Causes :<\/em> The suction\/elevation head is too high.<br \/>\n <em>Solutions :<\/em> Lower the suction\/elevation head.<\/p>\n<p><strong>Cas 3<\/strong><br \/>\n <em>Causes :<\/em> The discharge tube diameter is too small.<br \/>\n <em>Solutions :<\/em> Connect a pipe with a larger diameter.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-8ebafa4244dbc810f1e70b63d5d2931c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019arrosage} \"  ><p data-fake-id='#toggle-id-22' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-22'>The pump starts and then stops <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-22' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>Cas 1<\/strong><br \/>\n <em>Causes : <\/em>The discharge installation leaks (&lt; 1.5 l\/min).<br \/>\n <em>Solutions : <\/em> Disconnect the supply cable from the electric network and check whether the discharge installation is leak-tight. After repairing, switch on the pump once again.<\/p>\n<p><strong>Cas 2<\/strong><br \/>\n <em>Causes : <\/em>The level of pumped water decreases too quickly.<br \/>\n <em>Solutions : <\/em> Immerse the suction pipe deeper.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-c07633959e946158ba41776edcc7cfa1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019alimentation} \"  ><p data-fake-id='#toggle-id-23' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-23'>The pump does not start<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-23' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>Cas 1<\/strong><br \/>\n <em>Causes : <\/em> No power supply.<br \/>\n <em>Solutions :<\/em> Check that the plug is inserted correctly into the socket. Check the circuit breakers and electric connections outside the pump.<\/p>\n<p><strong>Cas 2<\/strong><br \/>\n <em>Causes : <\/em> Shaft clogged.<br \/>\n <em>Solutions :<\/em> Disconnect the pump. Insert a screwdriver into the slot located on the motor shaft end, on the fan side. While turning, slightly tap the screwdriver with a plastic hammer.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-0e3e304dbd049594ed1ce996b5306594'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019alimentation} \"  ><p data-fake-id='#toggle-id-24' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-24'>The pump runs but delivers no water<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-24' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>Cas 1<\/strong><br \/>\n <em>Causes : <\/em> Air leak. Pump housing is not filled with water.<br \/>\n <em>Solutions :<\/em> Check that the connections on the suction pipe are correct and leak-tight. Check that the suction pipe is straight.<\/p>\n<p><strong>Cas 2<\/strong><br \/>\n <em>Causes :<\/em> There is air in the suction pipe.<br \/>\n <em>Solutions :<\/em> Check that the valve\/foot valve is not clogged.<\/p>\n<p><strong>Cas 3<\/strong><br \/>\n <em>Causes : <\/em>The foot valve is not immersed. Foot valve clogged. Suction valve not leak-tight. Suction head exceeded.<br \/>\n <em>Solutions :\u00a0<\/em> Immerse the foot valve. Clean the foot valve. Clean the valve. Check the suction head.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-d9a0d8cee3717db30d93f5e2fe3b6793'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019alimentation} \"  ><p data-fake-id='#toggle-id-25' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-25'>The pump turns on and off often<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-25' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>Cas 1<\/strong><br \/>\n <em>Causes : <\/em> The tank membrane is pierced.<br \/>\n <em>Solutions :<\/em> Change the membrane or the tank.<\/p>\n<p><strong>Cas 2<\/strong><br \/>\n <em>Causes :<\/em> The tank&#8217;s inflation pressure is incorrect.<br \/>\n <em>Solutions :<\/em> Inflate the tank again through the valve up to a pressure of 1.5 bar.<\/p>\n<p><strong>Cas 3<\/strong><br \/>\n <em>Causes : <\/em>\u00a0The foot valve is clogged and leaks.<br \/>\n <em>Solutions : <\/em> Dismount and clean or replace the valve\/foot valve.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-f8a47f25567a2a4480c6fb91fc27224e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019alimentation} \"  ><p data-fake-id='#toggle-id-26' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-26'>The booster pump cannot reach the correct pressure<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-26' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>Cas 1<\/strong><br \/>\n <em>Causes : <\/em> Max pressure switch setting is too low.<br \/>\n <em>Solutions :<\/em> Have the pressure switch adjusted by a qualified expert.<\/p>\n<p><strong>Cas 2<\/strong><br \/>\n <em>Causes :<\/em> Air comes through the suction pipe.<br \/>\n <em>Solutions :<\/em> See solution b2.<\/p>\n<\/div><\/div><\/div><\/section>\n <section class='av_toggle_section av-av_toggle-eb214d44bcb089f786f96cf6084e16e3'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pompes d\u2019alimentation} \"  ><p data-fake-id='#toggle-id-27' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-27'>The pump never stops<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-27' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><em>Causes : <\/em>\u00a0Max pressure switch setting.<br \/>\n <em>Solutions :<\/em> Have the pressure switch adjusted by a qualified expert.<\/p>\n<\/div><\/div><\/div><\/section>\n <\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-0688d0b0b6ed2f8b057db7a8270206df\">\n#top .hr.hr-invisible.av-av_hr-0688d0b0b6ed2f8b057db7a8270206df{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-0688d0b0b6ed2f8b057db7a8270206df hr-invisible  avia-builder-el-9  el_after_av_toggle_container  el_before_av_section  avia-builder-el-last  '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-985c0832d82883775bfe323305d1b723\">\n.avia-section.av-av_section-985c0832d82883775bfe323305d1b723 .av-parallax 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av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1839'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-fc4090897b0fd53019cf462933c58c58\">\n#top .av-special-heading.av-av_heading-fc4090897b0fd53019cf462933c58c58{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:30px;\n}\n.av-special-heading.av-av_heading-fc4090897b0fd53019cf462933c58c58 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-fc4090897b0fd53019cf462933c58c58 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-11  avia-builder-el-no-sibling  av-inherit-size '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >TECNOMA, PLEASURE PART OF GARDENING<\/h3><div class='special-heading-border'><div class='special-heading-inner-border'><\/div><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":1836,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1839","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Tecnoma<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tecnoma.fr\/en\/services\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Tecnoma\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tecnoma.fr\/en\/services\/faq\/\" \/>\n<meta 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